Important Notice: HP Firmware Update Affecting Compatible Cartridges:
We want to inform our customers about the latest HP firmware updates, which are causing significant disruption to the use of compatible and third-party 305 cartridges.
As of September 2024, HP has embedded dynamic security features into its firmware (version 2424DR/2424BR) that block non-HP cartridges from functioning in affected printers.
Unfortunately, this means that many remanufactured and third-party cartridges, including those we supply, may not be recognised by your printer.
Please be aware that this situation is completely beyond our control, and it is a result of HP’s efforts to maintain a monopoly on its consumables market, as noted by industry experts. We are doing everything we can to stay updated and work around this issue, but it may continue to impact users of non-HP cartridges.
For more detailed information, see the excerpt from Recycler Magazine (09/24).
We appreciate your understanding and continued support. If you have any questions or need assistance with your printer or cartridges, please don’t hesitate to contact us.
The HP printer affected so far are as follows: –
HP Deskjet 2710, 2720, 2721, 2722, 2723, 2724, 2725, 2726, 2727, 2729, 2732, 2733, 2734, 2735, 2736, 2737, 2742, 2755, 2765, 2772, 2774
HP Deskjet 2300 Series (Complete range)
HP Deskjet Plus 4120, 4122, 4125, 4130, 4132, 4133, 4135, 4136, 4140, 4152, 4155, 4158, 4165, 4168, 4172, 4175
If you wish to avoid this problem going forward we would recommend turning off HP automatic updates on your machine, you can do this by following the steps on the video below: