Business Account Terms & Conditions

Welcome to GB Cartridges’ Business Account service. By registering for an account and placing your first order, you agree to the following terms:

1. Account Approval

All applications are subject to review before activation. You will receive confirmation once your account has been approved and activated.

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2. First Order Policy

As part of our onboarding process, the first order must be paid via credit card. This initial transaction serves as a security step and confirms account activation.

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3. Payment Terms

All subsequent invoices are issued with 30-day payment terms from the invoice date, unless otherwise agreed in writing. Accepted payment methods include BACS, debit/credit card, or other approved options.

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4. Order Process

Orders can be placed via email once your account is active. We prefer orders to be submitted by email to ensure clear trackability and accurate processing.

Always include your account reference number when placing orders or making inquiries.

5. Pricing & Quotes

All pricing is subject to change without prior notice. Custom quotes will be honoured for a period of 14 days unless otherwise specified.

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6. Returns & Discrepancies

Any discrepancies or issues with your order must be reported within 7 working days of receipt.

Returns must be pre-authorised and may be subject to a restocking fee depending on the item and condition.

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7. Sustainability

GB Cartridges proudly supports recycling initiatives. Selected cartridges may be eligible for return as part of our sustainability efforts.

Please contact us for further details on how to participate.

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8. Data Protection

Customer information is securely stored and used solely for account management, order processing, and communication.

For full details on how your data is handled, please refer to our Privacy Policy.